Terms & Conditions
CONDITIONS OF USE
The following terms and conditions apply to all transactions on www.dieteight.com (the "Website") and your use of the Website itself.
You may want to print a copy of these for future reference.
In these terms, "we" refers to dieteight and "you" and "your" refers to any visitor to the Website or any dieteight customer.
Prices & Currencies Accepted
All goods are subject to availability and may be changed at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund. dieteight will contact you to arrange this via email the next working day.
Payment Details & Security
All payments to dieteight are handled securely by Global Payments (Internet Service Payment Providers). Global Payments accept payment by MasterCard and Visa (and any other card agreed by them from time to time). Payment will be debited from your card or account before the dispatch of the goods you have purchased. Upon processing a transaction, Global Payments will issue you with an electronic transaction receipt, which will be sent to the email address you provide.
dieteight does not hold your credit or debit card details as all card data is processed securely by Global Payments.
Lost or Damaged Goods
In the event that any goods are lost or damaged in transit please contact us immediately either via email to firstname.lastname@example.org
In the case of non-delivery please wait 7 working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods and contact us within 7 days of receipt, whereupon we will arrange for the damaged or faulty goods to be exchanged or we will provide a refund of the cost of the goods to the card the goods were purchased on.
Complaints & Queries
Should you ever have cause to make a complaint, we will use all reasonable endeavors to respond within five working days.
Protecting your Privacy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best possible service.
We will not e-mail you in the future unless you have expressly given us your consent. We will give you the chance to refuse any marketing email from us in the future.
The type of information we will collect about you includes: your name, address, phone number, and your email address. As we have already stated we do not collect or hold any credit /debit card information from you. We will never collect sensitive information about you without your explicit consent and it is in your interests. We will use all reasonable endeavors to ensure that the information we hold about you is accurate and up to date.
If you wish, you can check the information that we hold about you at any time by emailing us and asking for details. If you find any inaccuracies, we will either delete the information or correct it as required.
dieteight?s Limited Liability
Except in relation to liability for death or personal injury dieteight's liability for negligence shall be limited to the total value of the transaction. dieteight will not be liable for any indirect, consequential, or special losses even if dieteight has previously been advised of the likelihood of such losses.
Availability of Website
We will use all reasonable endeavors to ensure that this Website does not have any problems and that the goods displayed are available. However, we cannot guarantee the availability of the Website or that any goods on the Website are in stock or available.
Intellectual Property Rights
The rights in the designs and the content of this Website are owned by dieteight and the various copyright holders. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute, or display any part of this site without permission. All trademarks, product names and company names or logos featured on the Website are the property of their owners.
Right to Alter Terms and Conditions
We reserve the right to alter these terms and conditions without notice from time to time.
These terms and conditions will be governed by the laws of Canada and by using the Website you agree to submit to the jurisdiction of the courts of Canada.